Reputation Marketing involves getting positive reviews and ratings for your business on various platforms.
Whether you are a real estate agent, a dentist, a local coffee shop owner or run any other business, people can see your reviews on Google and other platforms. It has been noted that a majority of people will pay more for proven better experience. People these days trust online reviews as much as personal recommendations.
Customers are more likely to share a bad experience over a good one. Therefore to neutralize it, we can turn your negative reviews into positive ones. In this technology age, it is very easy for people to share a review.
Earlier it used to take at least 5 reviews to display the average star rating. But now, every review is poster immediately and the very first review and rating will determine your average rating. So, if your first review is 1 Star, your business could be in major jeopardy.
Have you checked your reviews lately? How well are they performing?
If you need help improving your reviews across platforms like Google, Zomato, Amazon, Wedmegood, etc. contact us.